Chapter 4

Comprehensive solutions for a complex problem

Comprehensive solutions for a complex problem

What BICS does differently

Telecommunications fraud is a complex and constantly evolving problem, targeting operators of all sizes, in every country around the world. Left unchecked, fraud attempts erode operators’ bottom line, cause legal issues, reduced customer satisfaction and higher customer churn due to service disruptions or personal data being compromised.

 

To minimize risks and tackle fraud at the heart of the problem, operators should consider partnering with a fraud protection and security expert who sees fraud as more than a distant or one-time risk. Fraud must be addressed with constantly updated tactics and technologies to keep up with the increasing creativity of fraudsters themselves.

 

At BICS, we recognize the gravity of fraud incidents for operators and make fraud protection an absolute priority. To keep operators and end-users safe, we have developed a comprehensive range of fraud protection services which serve the needs of the international telecommunications industry.

Keeping up with evolving fraud tactics

BICS combines technology, expertise, and advanced threat intelligence to protect your business and your customers.

  • globe_check_white

    Thanks to our international presence, we can build well-informed fraud protection strategies for our customers, identifying and disarming threats before they reach the mobile network.

  • signalling-security_white

    We enable continuous security with thorough vulnerability assessments and regular proactive testing.

  • signalling_wifi-tower_white

    Our signaling threat intelligence leverages AI and ML models to identify new threats and attackers proactively.

  • 24h-support_white

    Our cross-domain, cross-service expertise and reliable customer care protects your reputation and your network users 24/7.

Swisscom reinforced our focus on fraud protection by choosing the innovative FraudGuard service from our long-standing partner BICS. It helps block fraudulent international call attempts, in and out of our network, proactively, as an additional benefit to the other functionalities of the solution.

Swisscom

Reto Meier, Fraud Manager

Conclusion

Conclusion

Telecommunications fraud attacks and security threats are on the rise, and with it, risks to operators and their customers grow.

Now is the time to take considered action against fraud to protect your bottom line and your customers and mitigate the fallout in the event of an incident.

Speak to us now to discuss your ideal fraud protection solution.

Contact us

Contact our expert