Cloud Communications

Enabling digital communications. Globally.

Create immediate and meaningful interactions with your customers, partners, and employees

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Enabling digital communications. Globally.

83%

of workers claim that remote working will make them more content at their job

HubSpot

60%

of customers say their expectations are higher than last year when it comes to customer service

Talkdesk

75%

of finance leaders are planning for more agility through cloud communications

PwC

FarmRanger is a livestock security collar that gives users alerts on their mobile phones – the product is highly reliant on solid communication to users’ mobile phones. BICS’ outbound voice and A2P SMS products enabled FarmRanger to not only streamline operations for its local South African userbase, but also to run fully functional pilots and gain traction in various potential new markets outside of South Africa.

FarmRanger

Marius van der Merwe, Head of Technical

Partnering with BICS allows us to more easily scale communications and touchpoints to our expanding customers across Europe and the world

Kaisa Technologies AB

Daniel Petrell, CEO

With the new Payconiq by Bancontact application, our customers get the same reliable payments but with a more user-friendly experience. Customer security is always a priority, and these processes need to be reliable and seamless. That is why we selected BICS – a proven and trusted partner in the communications space.

Bancontact Payconiq Company

Jérôme Deliège, Chief Technology Officer

Remote and hybrid work is the new baseline

Businesses need to operate seamlessly and efficiently with employees working from different locations and time zones.

Customers expect instant communication

The pandemic changed the game and enterprises now need more advanced digital products that help them build future-proof global communication with 24/ 7 availability.

No limits to scaling

The current market demands businesses to be more agile than ever. Businesses need to cut operational and capital costs and stop relying on hardware purchases or installations for upgrades.

Prepare your business to scale globally

Build your future-proof communications system with us. Save costs, gain flexibility, and improve collaboration in a 100% secure ecosystem.

Cloud Numbers

Easy to provision, easy to use: getting closer to your customers has never been simpler. Accelerate your digital communication strategies with local, mobile, and toll-free numbers in more than 120 countries.

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Cloud Telephony

Replace your old telecoms infrastructure and fixed lines. Instead, bring your own carrier with BICS’ PSTN replacement solution. Integrate your voice and data communications on a single global platform.

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A2P Messaging

Integrate SMS into your workflows and launch global campaigns, with advanced and customizable APIs. From activating two-factor authentication to sending timely promotions, make sure your customers get the message every time.

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Microsoft Operator Connect

Integrate carrier-grade calling to your Microsoft Teams environment and empower seamless collaboration and communication for your hybrid workforce.

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Cloud Connect

Accelerate hybrid cloud transformation through direct and secure connectivity with the world’s major internet providers.

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Access Cloud Communication coverage

Expand your reach with our comprehensive cloud communications solutions. Partner with us to ensure seamless, high-quality communication across borders, backed by a trusted global network

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APIs for powerful integrations

Number API

A way to simplify and easily manage local, mobile, or toll-free phone numbers. Order ready to use numbers in seconds, download Call Detail Reports (CDR), and more.
Voice API

Build applications with high quality voice functionality. Enable communications around the globe and open new channels to reach your customers without hassle.
SMS API

Boost customer experience with reliable messaging applications. Send messages around the globe to one or multiple recipients and check their status after transmission.