Case study

Global connectivity solutions for travel and leisure platform

Our client, a leading travel and leisure platform in Asia, offers a wide range of services designed to enhance the travel experience, including travel insurance, SIM cards and Wi-Fi device rentals, attraction passes, airport lounges, transfers, and luggage services. They aimed to scale their offerings with a platform tailored to streamline essential travel services like insurance, SIM cards, attraction passes, and skip-the-line tickets.

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Global connectivity solutions for travel and leisure platform

In a nutshell

Customer
  • Leading travel and leisure platform

  • Travel services

  • Asia

BICS solution
  • eSIM capabilities

  • Global network access

  • Extensive training and support

Results
  • Successful pilot in Japan

  • Expanded footprint to over 200 destinations

  • Tailored end-to-end travel SIM solution

Challenge

The client needed a trusted partner to scale travel SIM offerings, meeting travelers’ connectivity and communication needs globally. They required extended coverage for their solutions across more markets worldwide and sought a cost-effective, feature-rich platform to optimize and simplify deployments, including real-time management of SIMs and eSIMs.

Solution

BICS provided eSIM capabilities to offer travelers a seamless connectivity experience globally. Access to BICS’ global network ensured reliable connectivity, supported by extensive training and guidance from trial phases through to commercial launches in selected destinations.

Results

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Successful pilot

The client successfully piloted their solution in Japan, paving the way for an expanded footprint in over 200 destinations.

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Consultative relationship

BICS fostered an open, consultative relationship focused on understanding the client’s business needs, resulting in a tailored approach to address challenges.

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End-to-end solution

The implementation of an end-to-end travel SIM solution simplified technical complexities and enhanced the user and travel experience.

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