How can retailers step up their customer experience game this holiday season?
Enterprise
Cloud Communications

November 7, 2023

4 mins read

How can retailers step up their customer experience game this holiday season?

Retailers need to effectively engage with customers this holiday season. Read how the right CPaaS customer engagement platform can optimize retail and e-commerce operations.

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BICS website awarded Gold at the Digital Impact Awards 2023
Enterprise

October 24, 2023

1 min read

BICS website awarded Gold at the Digital Impact Awards 2023

The BICS website was awarded Gold at the Digital Impact Awards 2023, the industry-wide benchmark in digital stakeholder engagement.

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5 ways communications technology can impact enterprises’ digital transformation
Enterprise
CPaaS

October 12, 2023

4 mins read

5 ways communications technology can impact enterprises’ digital transformation

From re-shaping customer interactions to facilitating remote work, communication technologies have transformed enterprises.

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How will the new eSIM specifications fuel IoT adoption?
Enterprise
IoT

September 28, 2023

4 mins read

How will the new eSIM specifications fuel IoT adoption?

Old eSIM standards have added complexity to IoT deployments. How will the new GSMA specification finally allow eSIM to prove their role as a key IoT enabler?

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Thinking beyond STIR/SHAKEN. What can enterprises do today to fight robocalls?
Enterprise
Fraud Prevention & Security

August 17, 2023

7 mins read

Thinking beyond STIR/SHAKEN. What can enterprises do today to fight robocalls?

What are the limitations of STIR/ SHAKEN, and what do businesses need to fight fraud globally? Read our blog to find out more.

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How to protect your business from Artificially Inflated Traffic SMS fraud
Enterprise
CPaaS

June 26, 2023

4 mins read

How to protect your business from Artificially Inflated Traffic SMS fraud

SMS fraud is a potential threat when using 2FA through OTPs with your mobile apps. Read how to protect your business from being charged for Artificially Inflated Traffic.

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