About us

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We are connecting the world by creating reliable and secure mobile experiences anytime, anywhere

BICS is a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.

Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.

Global network and a strong presence in Africa, Americas, Asia, Europe and Middle East.

Our headquarters is in Brussels and we have regional offices in Bern, Madrid, Dubai, New York, San Francisco and Singapore, a satellite office in Beijing and local representation in Accra, Miami, Montevideo, Nairobi and Toronto.

Pioneering into the future of Next Generation communications

We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.

With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability and interoperability, enabling them to maximize their end-user value.

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OUR MISSION

“Deliver converging international wholesale solutions to existing and future communications service providers worldwide”

Meet Our Leadership Team

Daniel Kurgan

Chief Executive Officer

Daniel has been appointed CEO of BICS SA/NV on March 2nd 2007 after being COO from July 1st 2006 onwards. Daniel joined Belgacom’s Carrier Division at the start of the carrier's commercial operations in January 1997, where he held several positions including International Account Manager, Head of International Relations & Sales, Sales Director (domestic and international wholesale) and VP International Wholesale, in charge of Sales & Marketing, Buying & LCR, and Customer Service and Network. In 2005 Daniel was VP Commercial of BICS, and contributed to the spin-off of Belgacom’s international carrier business. Daniel graduated from the Solvay Business School of the University of Brussels.

Vincent Hardy

SVP Strategy and Business Consolidation

Vincent joined the Belgacom Group in 1995, where he held several positions including Product Manager, Head of International Product Management and Senior Business Development Manager. In the latter position, Vincent contributed to the spin-off BICS and to the creation of the joint venture agreement with Swisscom. Vincent also worked on strategic partnerships with the MTN Group and Omantel. He is currently in charge of defining the strategy of the company and of implementing the consolidation policy through new merger and acquisition projects and through strategic outsourcing partnerships. Vincent has a Master in Economic Sciences of the University of Namur.

Frederic Salmon

Chief Commercial Officer

Frederic joined the international team of Belgacom in 2000 after some years in external and internal audit functions, and later on, with the Executive Office attached to the CEO of the Belgacom Group. For more than 4 years in the Strategy department, Frederic actively supported the various strategic growth initiatives of BICS. In 2005, Frederic joined the commercial team and was quickly promoted in 2007 as Regional Vice President for Africa. Prior to his current function as CCO, Frederic has been the CFO of BICS. He has a Master degree in Business & Engineering, is a Certified European Financial Analyst and also followed post-graduate finance trainings with the INSEAD in Fontainebleau and the IMD in Lausanne.

Johan Wouters

SVP Operations and Customer Services

Johan has over 20 years of experience in telecom, holding functions at Belgacom in the areas of operations, engineering, corporate investment planning, metropolitan area and mobile networks. Johan joined Belgacom’s carrier division at its foundation in 1996, working with a mixed team of the Singapore Telecom, Ameritech and TDC shareholders. Here he held positions as Product Line Manager and Director Operations. He was a key contributor to the spin-off of the company and to the subsequent successful merger with Swisscom Carrier Services. Johan worked for 3 years as a research assistant in microelectronics for medical applications at the University of Leuven, Belgium, after having graduated as a Civil Engineer in Electronics.

Cedric Grandjean

Chief Financial Officer

Cédric was appointed Chief Financial Officer of BICS after being Director of Group M&A at Proximus between 2007 and 2018. In this position, he was responsible for acquisitions and divestments for Proximus and all of its subsidiaries, including BICS' acquisition of TeleSign in 2017. Prior to this, he was Director in the Corporate Banking division of BNP Paribas Fortis with a focus on Telecom acquisitions and leveraged finance. Cédric started his career at Andersen and subsequently at Deloitte in their Strategy Consulting Practice serving Telecom, Media and Technology customers in the EMEA region. Cédric graduated from the Solvay Business School of the University of Brussels.

Yaunese Aazibou

Chief Technology and Information Officer

Yaunese joined BICS in 2003 and prior to his current role of Chief Technology & Information Officer where he is in charge of network engineering, IT, program management and purchasing, he was overseeing – in his role of head of Solution Architecture – the overall IT architectural and business analysis activities. His telecom career started in 1994 when he joined the Proximus Group (former Belgacom) as analyst-developer in the network inventory domain before moving quickly towards various management roles in the IT space with increasing responsibilities. Yaunese received his bachelor in Applied Computer Sciences at the University College Ghent in 1994.

Kathelijne Winderickx

VP Human Resources & Legal Affairs

Kathelijne has been appointed Vice President Human Resources and Legal Affairs on May 2, 2013. She started her career in telecoms after a 4 year stay at the Brussels Bar specializing in commercial law. Kathelijne joined the Belgacom Group in 1996 where she held several positions as in-house lawyer covering various areas such as distribution, market practices, anti-trust and M&A, to be appointed in 2005 as Director of Strategy and Business Development at Belgacom ICS while heading Legal Affairs, thus partaking to the Belgacom ICS spin-off and subsequent consolidation exercise. In 2007, she headed legal affairs of Belgacom’s Consumer Business Unit. Kathelijne graduated with a Master in Law form the University of Genth (UG) and a Master in European Law from the University of Brussels (ULB).

Jorn Vercamert

VP Communications Solutions

Jorn has started his career at BICS in 1998 as Voice Buying Manager and held various voice development positions after that. In 2004 he was appointed as Regional VP in charge of the business development in Southern Europe, Africa and Middle East. After successfully grown BICS footprint in that region, he relocated to Switzerland in 2007 where he was appointed as Managing Director for BICS Switzerland AG, overlooking activities in Central and Eastern Europe. He moved back to BICS Headquarters in 2011 at which time he took his current role as VP Voice Business in charge of operating and growing BICS voice product portfolio. He holds a Master Degree in Applied Economics specialized in International Business Management from the Leuven University and a Master Degree in Science of Marketing from the Vlerick Management School in Leuven.

Mikaël Schachne

VP Mobility and IoT Business

Mikaël joined the international division of Belgacom in 2001 which was then spun-off and merged with Swisscom International and MTN International. After having successfully led the product development and management of new international mobile data services such as Signalling, GPRS Roaming eXchange (GRX), SMS Hubbing, MMS Hubbing, Instant Roaming and Open Connectivity Roaming Hubbing, he’s now in charge of the Mobility and IoT Business at BICS. The portfolio is now supporting international mobile communications needs for more than 500 Mobile Operators and MVNOs across the world. He graduated from the Brussels University Applied Science Faculty (Belgium) as a Civil Electrical Engineer specialized in Electronic and Telecommunications and holds a master in Business-to-Business Marketing from the Vlerick Management School in Leuven, Belgium.

Join Our Team

Creation of Carrier & Wholesale business unit @ Belgacom

A global player is born. Offices are opened in Asia Pacific, America and the Middle East

BelgacomICS goes mobile. Soon 100 mobile operators are connected.

Spin-off and Joint Venture with Swisscom

Strategic partnerships with Omantel and MTN & launch of VoIP

GRX Leadership with over 100 customers connected

Joint Venture with MTN ICS & Launch of HomeSend, the first global mobile money hub

Full deployment of roaming suite of services & Belgacom ICS becomes BICS

BICS enables World's First International LTE Roaming reation & concludes a partnership with MasterCard for HomeSend

Launch of IPoSAT services and taking the leadership in LTE roaming with 150+ operators connected

World's First VoLTE End-to-End International Call between Europe and Asia

Global Connectivity for the Internet of Things with seamless cross-border functionality

BICS acquires TeleSign and creates the world's first E2E CPaaS (Communications Platform as a Service)

BICS expands arsenal of bypass-fighting products with Local SMS Firewall

BICS and CESANTA launch landmark IoT cellular connectivity service with Amazon Web Services

What We Live By

Think Global

At BICS, we think global and we value local flavors in everything we do. We embrace all cultures and respect every individual in our workplace and business relationships.

Act Professional

We share a collective responsibility for our company's reputation and image. At BICS, we act professional and we continuously improve our attitudes, practices and skills.

Deliver Together

At BICS, we motivate each other to create a positive and productive environment. We value the contribution of all our colleagues, and we know that together we deliver more.

Innovation Driven

We are at the forefront of our industry's transformation and we foster a creative and innovative mindset based on our diversity, ambition and passion for the world of communications.

Socially Responsible Organization

We are a socially responsible organization and as a global player we follow strict ethical values while actively supporting social projects.
At the same time, all three of our shareholders have a Corporate Social Responsibility strategy embedded into their DNA.

Diversity Fosters Innovation

At BICS, we cherish the diversity of our team as one of the key pillars of who we are as a company. With a melting-pot of 52 different nationalities, we are a strong global player enriched with the local flavors and perspectives of our multi-cultural employees.

Interested in our job opportunities?

Visit Career Page

Customers

1,200

Reach to mobile & fixed networks

700

Minutes (2018)

24,400,000,000

km of cable

330,000

SMS / year

4,000,000,000