
UNN Brunei drives focus on customer excellence with BICS’ managed services
Leading international communications enabler BICS today announces that it has been appointed as the main provider of managed roaming services by Unified National Networks Sdn Bhd (UNN) . Comprising three mobile sales companies (Imagine Sdn Bhd, Datastream Digital Sdn Bhd, and Progresif Cellular Sdn Bhd), UNN sought to consolidate roaming services to advance its capabilities and ensure a seamless experience for both inbound and outbound travellers. By appointing BICS to manage roaming operations, UNN has accelerated this consolidation, reduced roaming complexity, and ensured subscribers can benefit from complete voice, SMS, and data roaming services wherever they travel, and support visitors to their network with premium-quality services.