Voice traffic management - Reduce billing complexities and drive business growth

Driven by volatile rates, billing complexities and working with multiple suppliers, mobile operators are increasingly looking to outsource the complex management of voice traffic. To achieve this efficiently, operators need to work with an experienced global telecom provider to take the hassle out of managing voice traffic, suppliers and rates.

BICS’ Managed Voice Services enables operators to focus on the core business and optimising revenue from voice by outsourcing the management of voice traffic. From reducing invoicing complexities to increasing the quality of voice traffic passed via the BICS network, we can help streamline your voice management and improve customer quality of service.

Key Benefits

  • Global footprint spanning more than 180 countries worldwide
  • End-to-end high-quality direct interconnections
  • One supplier for all of your voice traffic
  • Proactive fraud prevention
  • 24x7 support in every region

Why Choose BICS for voice traffic management?

Competitive pricing model

With more than 20 years’ experience as a global voice carrier, and agreements with more than 700 mobile operators worldwide, we can negotiate the best prices for our customers – and vastly outperform multiple supplier agreements. We offer full transparency of our voice pricing, from stable invoicing to reduced bill shock and flexible cost models, in order to provide truly customised offerings to suit our customers’ business requirements.

Future-proof technology

We support new and existing technologies, TDM and SIP variants, from 2G to 5G, including VoLTE.

Increased traffic security

Benefit from integrated fraud protection with BICS’ Voice Roaming Firewall. Protect your bottom line and the customer experience against fraud with a proactive solution from BICS.

Premium 24x7 support

Rectify issues before they impact your customers with follow-the-sun support, complete with real-time request acknowledgement and dedicated service-level agreements.