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Started in 1999 as Call Center Week, it was a harebrained idea created to provide 80+ call center managers with an annual event to discuss best practices in agent training, emerging call center technology, performance metrics, quality assurance, cost reduction and other critical customer service priorities. Fast forward 20 years. While at first glance it may seem as if we are still looking at similar priorities, so much has changed in our industry. As a result, so have we! More…Find out more »
CCA’s Annual Convention is the only North American event to focus exclusively on smart strategies, technology innovations, and business opportunities for carriers in this increasingly mobile world. As a result, it brings together more senior decision makers from more carrier organizations than any other tradeshow in the United States.Find out more »
The world's leading annual submarine communications gatheringFind out more »
More than just an event, MVNOs Asia connects MVNOs, Operators and Solution Providers over two days of unrivaled networking opportunities and content delivered by over 40 expert speakers. Achieve business goals by being at the very forefront of the industry's innovations and regulatory changes.Find out more »
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