Brazil is one of the latest countries to introduce new data protection laws, with LGPD (Lei Geral de Proteção de Dados) set to come into effect on August 15th, 2020. Similar to its EU counterpart, GDPR, LGPD focuses on the protection of consumers’ personal data and data subject rights, as the region moves towards a…
In 2018, global ecommerce sales amounted to $2.8 trillion, with $4.8 trillion expected by 2021. And that figure is only going to get bigger as access to mobile services increases. By 2025, it’s predicted the number of unique mobile subscribers will reach 5.9 billion, or 71% of the world’s population. However, as the digital economy…
Your mobile phone suddenly starts to ring, but stops almost as quickly – and before you’ve managed to answer the call. You don’t recognise the number; do you call back, intrigued? Or hope they’ll contact you again?
Fast-paced and sophisticated, telecoms fraud enabled by roaming is on the rise and moving across networks at an unbelievable rate. The industry has long since adopted fraud management that’s driven by detection in response, but roaming by its very nature has proven this approach unfit for purpose. For operators still relying on NRTRDE, HUR &…
Speaking to operators across Latin America over recent years, it has become apparent that the region is developing in a very interesting, unique manner. Although LatAm is now the world’s second-fastest growing market for mobile subscribers and users of digital services, operators are seeing a slowdown in ARPU and revenue, with an increase of less…
Fraud is a $17 billion dollar problem plaguing the telecoms industry, as highlighted in a recent industry report, Taking Action Against Fraud: Demonstrating the international wholesale industry’s leadership against telecoms fraud. Published by the ITW Global Leaders’ Forum (GLF), of which BICS is a member, the report highlights the impact of fraud on the telecoms…
The evolution of machine learning (ML) and artificial intelligence (AI) have presented the industry with key tools for preventing fraudulent activity. Yet these technologies can also be wielded by criminals, creating an arms race between the two parties.
In case you haven’t already downloaded “The BICS Report”, do so now and find out what are the main drivers shaping the wholesale telecom industry in 2018.
The forecasts for the telecoms industry in 2018 have been rather mixed. On one hand, we’ve heard from the Economist Intelligence Unit that in the world’s 60 largest markets, telecoms revenues will fall by 2% next year, while ARPU will also decline. On the other hand, the GSMA has predicted that the IoT will present…
The BICS Report offers an overview of the telecoms industry today, highlighting the most pressing concerns and challenges, as well as identifying opportunities for innovation. Eight key focus points are examined, and supported by findings from BICS’ own network traffic and activity.
How do you prefer to stay in touch with friends and family? Are you more likely to connect by sending a quick message on the Facebook Messenger app, or by making a phone call? Would you organise a get-together with friends by mass-sending a text message, or by creating a group on WhatsApp? Communication has…
With every year that goes by it becomes increasingly clear that when it comes to fraud, no telecommunication provider is an island. As they try to weather the storm alone, figures show that fraud is still an issue at large with losses around $38 billion in revenues, while international traffic accounts for 70% of all…