The cloud, team collaboration tools, speech technologies, and the digitalisation of the customer experience are all shaking up the business environment. Enterprises and their end-users continue to demand new solutions and media, but many organisations – multi-national corporations and SMEs alike – are unsure of how best to adopt new innovations. How can enterprises maximise…
International communications should help drive global growth, not hold a business back from expansion. Whether it’s a workforce spread between multiple global offices, or clients in different regions, communication must be seamless, affordable, and scalable. Furthermore, the bring-your-own-device (BYOD) enterprise market is expected to grow to reach an estimated $318 billion in 2022, meaning communication…
One of the many challenges for budget-conscious CIOs is ensuring their cloud collaboration platform can keep up with the employee to whom voice, rich messaging, and messaging platforms are all second nature.
BICS is proud to announce that our Cloud Connect service, a dedicated multi-cloud connectivity solution, is now a technology partner of Amazon Web Services (AWS) and Microsoft Azure (Azure), two of the world’s major enterprise cloud service providers. Fully owned and operated by BICS and its broad community of local partners, Cloud Connect offers dedicated,…
BICS was pleased to be part of the Enterprise Connect event in Orlando, Florida, which attracted thousands of industry experts from across the world to discuss the future of business communications.
In case you haven’t already downloaded “The BICS Report”, do so now and find out what are the main drivers shaping the wholesale telecom industry in 2018.
The forecasts for the telecoms industry in 2018 have been rather mixed. On one hand, we’ve heard from the Economist Intelligence Unit that in the world’s 60 largest markets, telecoms revenues will fall by 2% next year, while ARPU will also decline. On the other hand, the GSMA has predicted that the IoT will present…
The BICS Report offers an overview of the telecoms industry today, highlighting the most pressing concerns and challenges, as well as identifying opportunities for innovation. Eight key focus points are examined, and supported by findings from BICS’ own network traffic and activity.
How do you prefer to stay in touch with friends and family? Are you more likely to connect by sending a quick message on the Facebook Messenger app, or by making a phone call? Would you organise a get-together with friends by mass-sending a text message, or by creating a group on WhatsApp? Communication has…
Business growth today is reliant on the two-pronged proposition of global reach and a localised, high quality end-user experience. Digitalisation, and cloud technology in particular, has allowed companies to pursue and achieve these goals. In just two years’ time, 90% of businesses will have moved to the cloud, and by 2020 the market for cloud…
Recently, we’ve announced that, following approval from regulators, TeleSign will join the BICS family. This acquisition combines our global network and reach to mobile operators with TeleSign’s leading cloud communications platform and mobile identity and authentication solutions. As a result of the deal, we will create the world’s first end-to-end Communication Platform as a Service (CPaaS) provider….
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