BICS was recognized for its CPaaS innovation in the influential 2023 State of CPaaS report. This report is a collaborative effort with leading analysts and key players in the industry. It offers a unique examination of the factors propelling the CPaaS industry’s growth. The report is structured to provide insights through:

• Identification of top enterprise markets driving CPaaS expansion
• Analysis of market and CPaaS trends creating demand
• Exploration of go-to-market challenges faced by CPaaS providers today and strategies to
  overcome them

BICS is recognized as a Notable Vendor in the Gartner® report into the CPaaS market. We were assessed according to multiple criteria and a high-level view of capabilities.

Previous recognitions

Representative Vendor
Gartner® Market Guide for Global SIP Trunking Services, 2021
Representative Vendor
Gartner® Market Guide for Global SIP Trunking Services, 2020

BICS SIP Trunking solution enables Teams Phone with Cloud Telephony, removing the need for fixed lines and regular PSTN services. Global communications provider BICS has been named Operator Connect Partner for Microsoft Teams, enabling enterprises to make national and international calls via the Teams phone system. The BICS SIP Trunking services are fully integrated with Teams, meaning that enterprises no longer have to buy regular Public Switched Telephone Network (PSTN) services. This makes the process and adoption of MS Teams for businesses much more straightforward.